What Is Not Covered By the Warranty?

What is Not Covered By the Warranty?
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Published By Jennifer Jewell

Question: What Is Not Covered by the Warranty?
Answer: Your new home warranty generally excludes normal wear and tear, damage caused by homeowners, and post-possession alterations. Items like appliances and damage from events like floods are typically not covered, falling under manufacturer warranties or home insurance respectively.

Your New Home Warranty Exclusions

Buying a new home is an exciting milestone. You receive the keys to a property that is fresh, modern, and built just for you. A new home warranty provides peace of mind during this process. It protects your investment against defects in work and materials. Many new homeowners, however, focus only on what the warranty covers. It is equally important to understand what is not covered by the warranty. Knowing these exclusions helps you manage expectations and prepare for future home maintenance responsibilities. This knowledge prevents surprises and empowers you to care for your new home effectively from day one.

A new home warranty is a contract between you and the builder, administered by a warranty provider. It outlines the builder’s responsibilities for a set period. While this protection is valuable, it is not a catch-all solution for every issue that might arise. The warranty has specific limits, timelines, and exclusions. Understanding these details helps you differentiate between a builder’s responsibility, a homeowner’s task, and an issue for your home insurance policy. This clarity saves you time, money, and potential frustration down the road.

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The Basics of New Home Warranty Coverage

Your new home warranty offers protection in stages. It is designed to cover defects in the builder’s work and the materials used. This coverage is separate from home insurance, which covers loss from events like fire or theft. The warranty also differs from manufacturers’ warranties, which apply to items like your furnace or appliances. The new home warranty focuses solely on the construction of the home itself. Knowing these distinctions is the first step in using your warranty correctly and understanding its limitations.

The coverage typically unfolds over three distinct periods. The first year covers defects in workmanship and materials throughout the home. This includes issues with flooring, paint, and fixtures. The two-year coverage addresses the major systems. This includes the plumbing, heating, and electrical systems, as well as the building envelope that protects against water penetration. The longest period of coverage, lasting seven years, protects against major structural defects. This involves issues that affect the home’s core integrity, such as foundation cracks or frame distortions that threaten safety.

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The Effects of Normal Wear and Tear

A new home, like any physical object, experiences aging. The materials used in construction settle, expand, and contract over time. Your warranty does not cover the cosmetic effects of this natural process, known as normal wear and tear. These are minor changes that do not affect the home’s performance or your ability to live in it. It is important for homeowners to have realistic expectations about how a home will change in its first few years. These small imperfections are a sign of a home settling, not a sign of poor construction.

Examples of normal wear and tear are common. You might see small scuffs on walls or minor scratches on floors from daily life. Paint colours may fade slightly in areas exposed to direct sunlight. You may also notice very thin cracks in drywall or concrete as the home settles. These settlement cracks are usually cosmetic and are not considered defects. Similarly, carpet in a busy hallway will show signs of use sooner than carpet in a guest room. These are all examples of a home being lived in, and their repair falls under regular homeowner maintenance.

Exclusions for External and Environmental Conditions

Your builder is responsible for constructing a home that meets building codes and industry standards. They are not, however, responsible for damage caused by external forces beyond their control. A new home warranty does not cover damage from severe weather, natural disasters, or other environmental events. This type of protection is the purpose of a comprehensive home insurance policy. You must secure proper insurance to protect your investment from these unpredictable events. The warranty and insurance policies work together, but they cover very different types of risk.

Many external factors are excluded from warranty coverage. Catastrophic events such as fires, floods, earthquakes, or tornadoes are clear examples. The warranty will not pay to rebuild your home after such an event. The warranty also excludes damage from things like pests or rodents, unless you can prove their entry was due to a construction defect. Changes you make to the property’s landscape can also create problems. If you add a garden bed that changes the slope of the ground and causes water to pool against your foundation, the warranty will not cover any resulting leaks.

Coverage for Appliances and Finishes

Many homeowners are surprised to learn how a new home warranty treats appliances and finishes. The builder’s warranty covers the installation of these items, but not the items themselves. If a dishwasher is installed incorrectly and leaks, the builder’s warranty may cover the water damage. However, if the dishwasher simply stops working, that is a different matter. This division of responsibility can be confusing, so it is important to know where to turn for help when a problem occurs in your new home.

Appliances like your stove, refrigerator, and washer are covered by individual manufacturer warranties. When you move in, you should receive a package with manuals and warranty cards for these items. You are responsible for registering each product with its manufacturer. If an appliance malfunctions, you must contact the manufacturer’s service department directly, not your home’s warranty provider. For finishes, the warranty excludes variations in natural materials. A granite countertop or hardwood floor may have natural differences in colour and grain. These are not considered defects and add unique character to the home.

Condominium Warranty Exclusions

Warranty coverage in a condominium has an extra layer of detail. Your protection is divided between your individual unit and the building’s shared spaces, known as common elements. Your personal new home warranty covers everything within the boundaries of your unit. This includes the drywall, flooring, fixtures, and cabinets that are yours alone. The condo corporation holds a separate warranty for the common elements. These include the building’s roof, foundation, elevators, lobby, and recreational facilities. This structure means you are not responsible for filing a claim for a problem in the hallway.

This division creates some specific exclusions for your personal warranty. You cannot make a claim for a leaky roof in the parking garage or a malfunctioning elevator. Those issues are the responsibility of the condominium corporation and its property management. The situation can get complicated when a common element issue affects your private unit. For example, if a pipe within a shared wall bursts and floods your suite, responsibility may be shared. Your unit warranty, the common elements warranty, and multiple insurance policies might all be involved. It is vital to understand the boundaries of your unit to know which warranty applies.

Conclusion

Understanding your new home warranty is a key part of responsible homeownership. The warranty is a powerful tool, but its limits are as important as its coverages. It does not cover damage you cause, the effects of normal wear and tear, or problems from external events. It also separates coverage for appliances and has unique rules for condominiums. Knowing these exclusions ahead of time helps you plan for future maintenance and avoid disputes. Your primary resource should always be the official warranty documents provided at closing. Read them carefully and ask questions if anything is unclear.

Your role extends beyond simply knowing the rules. Proactive maintenance is the best way to protect your home and your investment. Keep detailed records of your upkeep, from cleaning your furnace filter to inspecting your window seals. This documentation can be valuable if you ever need to make a warranty claim. By taking care of your property and understanding the warranty’s boundaries, you position yourself for a positive homeownership experience. You can enjoy your beautiful new home with the confidence that comes from being an informed and prepared owner.

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