Caledon Municipal Contacts

Caledon Municipal Contacts
Jennifer Jewell Avatar
Published By Jennifer Jewell

Your Guide to Caledon’s Municipal Contacts

Moving into a new home in Caledon is an exciting journey. You get to explore new parks, meet new neighbours, and create a space that is truly yours. Part of settling in involves understanding how the town operates. You may have questions about waste collection schedules, property tax payments, or how to get a permit for that new deck you plan to build. Knowing who to call saves you time and reduces stress. This list of Caledon municipal contacts provides a clear resource for residents.

We organized this information to help you find the right department quickly. Easy access to these details empowers you as a homeowner. You can resolve issues efficiently and get accurate information directly from the source. Whether you are a new resident or have lived here for years, having a handy list of contacts is always useful. This resource helps you connect with the services that make Caledon a great place to live. Keep this list of Caledon municipal contacts bookmarked for future reference.

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Connecting with the Town of Caledon

The Town of Caledon’s main office is your central point for general information. Staff can answer many questions or direct your call to the correct department. If you are unsure who to contact for a specific issue, starting with the general line is a great first step. The town’s customer service team helps residents with a wide range of topics. They provide a vital link between the community and municipal services.

You can contact the Town Hall by phone, email, or in person. The municipal website is also an excellent resource. It contains a wealth of information, including news, public notices, and online service portals. Many common questions find their answers on the website, which is available 24/7. Using these primary contacts helps you get the official information you need for your home and property. We have compiled the essential details for you below.

  • Main Switchboard: 905-584-2272

    Toll-Free: 1-888-CALEDON (1-888-225-3366)

    This is the general phone line for all town inquiries. The operator will connect you with the appropriate department.

  • Email Address: info@caledon.ca

    Use the general email for non-urgent questions. A staff member will review your message and forward it to the right person.

  • Town Hall Address: 6311 Old Church Road

    You can visit Town Hall in person for services that require face-to-face interaction, such as submitting documents or meeting with staff.

You can also call 311 to connect with municipal services in Caledon.

Please visit the link to read more about real estate agents in Caledon
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Building Permits and Planning Services

Many homeowners plan projects to improve their property. You may want to build a new fence, add a shed, finish your basement, or undertake a major renovation. Before you start any construction, you must check if you need a building permit. The Town of Caledon’s Building and Planning Services department oversees these regulations. Their role is to ensure all construction is safe and complies with the Building Code and local zoning by-laws.

Contacting this department early in your planning process is very important. They can tell you what permits are required for your specific project. They also provide information on zoning regulations that might affect your plans, such as setback requirements or height restrictions. Applying for a permit involves submitting plans and documentation for review. Following the correct process protects your investment and ensures your project is legal and safe. This department is a key municipal contact for any homeowner looking to develop their property.

  • Building Permits: buildingpermits@caledon.ca

    Contact this division to ask about permit requirements, application processes, and inspection schedules for your construction project.

  • Planning Services: planning@caledon.ca

    Reach out to planning staff for questions about zoning by-laws, land use, and development applications in your neighbourhood.

You can also call 311 or the numbers above to connect with building and planning services in Caledon.

Waste Collection and Environmental Services

Proper waste management is a service every resident uses. In Caledon, the Region of Peel manages all residential garbage, recycling, and organics collection. This is an important distinction, as you will need to contact the Region of Peel for any waste-related inquiries, not the Town of Caledon. The Region sets the collection schedules, defines what materials go in each bin, and manages special collection programs.

The Region of Peel’s website offers helpful tools. You can look up your specific collection calendar to avoid missing a pickup day. The site also provides clear guidelines on how to sort your waste correctly. For items that do not belong in your curbside bins, like electronics or household hazardous waste, the Region operates Community Recycling Centres (CRCs). The Bolton CRC serves Caledon residents. Knowing these details helps you manage your household waste responsibly and effectively. This is one of the most frequently used Caledon municipal contacts, even though it is at the regional level.

  • Region of Peel Waste Management: 905-791-7800 (toll-free at 1-888-919-7800) or email info@peelregion.ca

    Contact the Region for all questions about your collection schedule, missed pickups, or bin replacements.

  • Community Recycling Centre (CRC) – Bolton CRC: 905-791-7800

    Visit the CRC to dispose of large items, yard waste, and materials not accepted in your regular collection.

Recreation and Community Programs

Caledon offers a high quality of life with its beautiful parks, extensive trail networks, and vibrant community centres. The Town’s Recreation and Community Services department manages these valuable assets. They are responsible for maintaining public parks and offering a wide variety of programs for all ages. From swimming lessons and fitness classes to summer camps and sports leagues, this department helps residents stay active and engaged in their community.

If you want to register for a program, book a sports field, or rent a room in a community centre, this is the department to contact. Their staff can provide information on program availability, fees, and facility schedules. You can explore the current offerings through the town’s online recreation portal. This department helps you and your family enjoy the fantastic recreational opportunities available in Caledon. Their services are central to the active and family-friendly lifestyle that defines the town. These contacts are perfect for integrating into the local community.

  • Program Registration: 905-584-2272 ext. 7327, email recreation@caledon.ca

    Call or go online to sign up for recreational programs, fitness classes, and other activities.

  • Facility Bookings: 905-584-2272 ext. 7327

    Contact this team to inquire about renting ice rinks, community halls, or park pavilions for private events. You can book online here.

Bylaw Enforcement and Animal Control

Municipal by-laws are rules that help ensure the community remains a safe and pleasant place to live. The Town of Caledon’s Bylaw Enforcement division responds to resident concerns about issues like parking violations, excessive noise, and property standards. If a neighbour’s property is not being maintained or you have a concern about illegal parking, bylaw officers can investigate. They work to resolve issues through education and, when necessary, enforcement action.

Animal Services is another critical function for residents. This service, often linked with bylaw, handles pet licensing, lost and found pets, and concerns about domestic animals and wildlife. All dogs in Caledon must have a licence, which helps ensure lost pets are returned to their owners quickly. If you find a stray dog or have an issue with wildlife on your property, Animal Services can provide assistance and advice. These contacts are important for resolving neighbourhood issues and ensuring the well-being of pets and people.

  • Bylaw Enforcement: You can dial 311 or email: info@caledon.ca

    File a complaint or ask questions about local regulations related to parking, noise, or property maintenance.

  • Animal Services: 1-800-563-7881 or email animalservices@caledon.ca

    Contact this service to licence your pet, report a lost or found animal, or ask for help with wildlife concerns.

The Animal Shelter and leash-free dog park are located in Bolton at 12889 Coleraine Drive

Why Having Caledon Municipal Contacts Matters

Having a reliable list of Caledon municipal contacts is a great tool for every resident. It simplifies tasks that are a normal part of homeownership, from paying taxes to planning a renovation. When you know exactly who to call, you can get clear answers and solve problems with confidence. This saves you valuable time and helps you feel more connected to the services available in your community. A smooth relationship with your municipality makes living in your home more enjoyable.

This organized list acts as your starting point for nearly any town-related question. We encourage you to use these resources to your advantage. Living in Caledon offers a wonderful experience, and understanding how to access municipal services enhances that experience even further. If you are considering a move to this beautiful area, knowing that the town is well-organized and accessible is a significant benefit. Having the right information makes all the difference in making a house feel like a home. Below are more conact numbers you may need.

Important Contacts

EMERGENCY – Police, Fire, Ambulance

911

Information Peel

211

Region of Peel

905-791-7800

Region of Peel (toll-free)

1-888-919-7800

Water and Wastewater Billing

905-791-8711

Ontario Works

905-793-9200

Health Line Peel

905-799-7700

Telehealth Ontario

1-866-797-000

Caledon Fire (non-emergency)

905-584-2272 ext 4303

Caledon – Ontario Provincial Police
Caledon East

905-584-2241

Bolton

905-857-3304

24-hr ComCentre

1-888-310-1122

Crime Stoppers

1-800-222-TIPS / 1-800-222-8477

Caledon/Dufferin Victim Services

905-951-3838

Caledon Public Library
Alton Branch

519-941-5480

Belfountain Branch

519-927-5701

Caledon East Branch

905-584-1456

Caledon Village Branch

519-927-5800

Inglewood Branch

905-838-3324

Caledon Chamber of Commerce

905-857-7393

Caledon Community Services

905-951-2300

Caledon Community Living

905-857-9691

Caledon Meals on Wheels

905-857-7651

Caledon Seniors Council

905-584-0591

Caledon Parent-Child Centre

905-857-0090

Child Development Resource Connection Peel

905-507-9360

Distress Centre – Peel

905-278-7055

Hospice Caledon

1-800-305-7905




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