Question: What Does the Home Warranty Cover?
Answer: In Ontario, the home warranty for new homes protects your deposit and covers builder defects. It includes one- and two-year warranties for workmanship and systems, and a seven-year warranty for major structural defects, providing crucial buyer protection.
Your Home Warranty Coverage
You have just moved into your new home. Boxes fill the living room, and excitement is in the air. Suddenly, the air conditioner stops working during a summer heatwave. The cost of a major repair or replacement can be a heavy financial blow for any new homeowner. This situation causes many people to explore ways to protect their budget. It also leads them to ask what does the home warranty cover? A home warranty is a service contract that helps pay for repairs or replacements of major home systems and appliances that fail over time.
This protection differs from homeowner’s insurance. Home insurance covers your home’s structure and personal belongings from sudden events like fire, theft, or wind damage. A home warranty, on the other hand, protects your working budget from the expense of repairing items that break down from normal, everyday use. It offers a safety net for your home’s most essential components. Understanding this plan can give you peace of mind as you settle into your new property.
Defining Your Home Warranty Protection
A home warranty is an annual service agreement. This agreement covers the cost to repair or replace many of your home’s systems and appliances. When a covered item fails due to regular wear and tear, you contact the warranty company. The company then sends a qualified service professional to your home to diagnose the issue. You pay a pre-set service call fee for the visit. The warranty plan then pays for the remaining cost of the covered repair or replacement, up to the limits outlined in your contract.
It is important to understand the difference between a home warranty and home insurance. Home insurance protects you from unexpected disasters and accidents. A home warranty protects you from the predictable failure of aging systems and appliances. For example, if a storm damages your roof, you would use your home insurance. If your 10-year-old water heater stops heating water due to age, you would use your home warranty. These plans help you manage your household budget by turning a potentially large, unforeseen expense into a predictable, smaller one.
Click here for more information on real estate brokers Orangeville
Related Article: Do Home Warranties Cover Leaks?
Related Article: How Long Is a New Home Warranty in Ontario?
Which Appliances Fall Under Warranty?
Beyond the core systems, home warranties also protect the appliances you use daily. A breakdown of a major appliance can disrupt your household routine and lead to a significant expense. A home warranty shields your budget from these surprise costs. Coverage applies to the primary unit of each appliance type in your home. For instance, the plan covers the main refrigerator in your kitchen. A second fridge or a deep freezer in the basement would likely require optional add-on coverage to receive protection.
Most home warranty plans cover these common household appliances:
-
Kitchen Appliances
The heart of your home gets extensive protection. This includes your refrigerator, oven, range, cooktop, built-in dishwasher, and built-in microwave. The garbage disposal is also typically covered under a standard plan.
-
Laundry Appliances
Your clothes washer and dryer are essential appliances that receive coverage. The warranty covers the mechanical parts that fail during normal operation, such as a motor in the washer or a heating element in the dryer.
-
Other Built-in Items
Some plans may also include coverage for other items like ceiling fans or garage door openers. It is important to review your specific contract to see which of these items are part of your base plan.
Customizing Your Warranty with Add-On Coverage
Every home is unique, and your warranty protection can be too. While standard plans cover the most common systems and appliances, warranty companies offer optional add-ons. These additions allow you to build a plan that matches your property’s specific features. If your home has a swimming pool, a septic system, or other items not included in a basic policy, you can purchase supplemental coverage for them. This flexibility ensures your protection is comprehensive and relevant to your needs.
These optional riders let you protect valuable assets that would otherwise be excluded. Before you purchase a plan, take an inventory of your home. Identify any systems or appliances that may require extra coverage. Adding these items to your policy provides an extra layer of financial security. Common add-ons include:
-
Pool and Spa Equipment
This covers the pumps, filters, and heating units for your in-ground pool or hot tub. These components can be very expensive to repair.
-
Well Pump and Septic Systems
For homes in rural areas, this coverage is essential. It protects the well pump that supplies your water and covers certain components of your septic system.
-
Additional Appliances
You can add coverage for secondary appliances like a standalone freezer, a second refrigerator, or an extra washer and dryer set.
What Your Home Warranty Does Not Cover
Understanding the limitations of your home warranty is as important as knowing what it covers. These service contracts are designed to cover mechanical failures from normal wear and tear, not every possible problem. The policy document will contain a section detailing specific exclusions. Reading this section carefully helps you set realistic expectations and avoid surprises when you need to make a claim. A home warranty is not a solution for all home repair issues. It does not cover problems that result from neglect, misuse, or external events.
Home warranty companies will not approve claims for issues that fall outside the contract terms. You should be aware of these common exclusions:
-
Pre-existing Conditions
A warranty does not cover failures that were known or discoverable before the start of the contract. The system or appliance must be in good working order when the coverage begins.
-
Improper Maintenance
If an item fails because it was not properly maintained, the claim may be denied. For example, you must regularly clean your air conditioner filters as recommended by the manufacturer.
-
Cosmetic Defects
The warranty covers the function of an item, not its appearance. Scratches, dents, or rust that do not affect performance are not covered.
-
Structural Items
A home warranty does not cover the physical structure of your home. This includes walls, windows, doors, and the foundation.
How to File a Service Request
When a covered system or appliance breaks, the process to get it fixed is straightforward. The most important rule is to contact your warranty provider first. Do not call your own contractor and expect the warranty company to reimburse you. The company has a network of pre-screened, approved service professionals. Following the correct procedure ensures your claim is processed efficiently and your repair is covered according to your contract. Keep your policy number and contact information for your provider in an accessible place.
You can typically file a claim online or over the phone 24/7. The process follows a few simple steps. First, you submit the service request to your warranty company and describe the issue. The company then assigns a local technician to your claim and you will receive their contact information. You will schedule a visit with the technician. Upon arrival, you pay your predetermined service call fee directly to the technician. The technician diagnoses the problem and reports to the warranty company for authorization. Once approved, the technician performs the repair or arranges for a replacement. The warranty company pays the technician for the covered labour and parts.
Conclusion
A home warranty offers a practical solution to manage the unpredictable costs of homeownership. It protects your budget by covering repairs and replacements for essential systems and appliances that fail from normal use. This service contract provides a clear path to resolution when a key component in your home stops working. It connects you with qualified professionals and covers the bulk of the cost, leaving you with only a small service fee to pay. It gives you confidence that a single breakdown will not disrupt your financial stability.
The true value of a home warranty lies in its ability to provide peace of mind. As a homeowner, you have many responsibilities. This protection removes the stress of finding a reliable technician and facing a massive repair bill alone. Before you buy a plan, always read the contract details. Understand the coverage limits, service fees, and exclusions. This knowledge empowers you to choose the right plan for your home. Protecting your investment is a key part of a successful homeownership journey. Our team can help you with any questions about buying a home and securing its future.